We can help new and existing clients with websites who are looking for a partner to provide technical and non-technical support.
We become an extension of your IT department. We are always on hand to help if you come unstuck or just need some help updating some content. We also regularly assess the performance of our client’s websites and their customer’s behaviour to make sure they are meeting demands and keeping up with new trends.
We pride ourselves in not using technical jargon. We encourage communication in a way that everyone understands. Know that when you talk with us there is no such thing as a wrong question.
Tailored Support Costs
Service requirements are based upon a forecast of use according to your needs, either on a fixed fee basis or hourly rate.
Security Updates
Security updates are deployed to mitigate vulnerabilities which could lead to your website being compromised. Any critical or urgent security updates are applied within 24 hours of release.
Review Meetings
Regular meetings allow us to understand how the website is performing for you, while giving us a chance to provide advice that we feel could benefit you and your web presence.
Design Updates
Our design service is available to help you with promotional graphics if you need it.
Drupal Support
Our expert Drupal developers are on hand to help with bug fixes, upgrades, add-ons with new or existing websites.
Performance Analysis
We can monitor your web traffic and work with you to discover ways to improve the website to meet your goals.