Empower
eCommerce Built for the Business of Drinks
The exceptional ecommerce solution optimised for SMEs selling drinks online to Retail and Trade.
Everything you need to sell, manage and grow
What Grapes adds to your business
Grapes' ecommerce platform is designed specifically for wine and drinks businesses and combines over 13 years of experience in the drinks industry into a technology-rich, highly effective, tailored solution.
Whether you're serving consumers or trade, Grapes handles both B2C and B2B workflows seamlessly. With built-in compliance and security features, it helps you launch faster, reduce manual work, and sell with confidence.
Core Capabilities
Powerful Features. Purpose-Built for Drinks
Our process
Discovery to Growth
Step 1
Discovery & Planning
A deep dive to understand how your business really operates. resulting in a clear design solution built around your commercial goals.
Step 2
Build & Migration
Your storefront and admin are configured, your catalogue imported, and payments and couriers connected, everything brought into one aligned system.
Step 3
Training & Go-Live
Every key workflow is tested, data is validated, and your team is trained so everyone feels confident before launch.
Step 4
Grow & Scale
Performance is monitored and the platform is continuously fine-tuned to deliver commercial impact and grow alongside your business.
Integrations for seamless operations
Partners we work with
Integrated with industry-leading platforms from marketing automation and payments to logistics and ERP systems, our partnerships ensure your platform works seamlessly with the tools that power your business.
All-in-one platform. Build and agency fees included.
From £4000 p/m
Affordable pricing scales as you grow, and you never pay for features you won't use. Professional implementation includes complete data migration, system integration, platform configuration, and team training.
Start today
Launch within 90 days
Trusted partners
Join the fastest growing wine and spirits brands
Everything you need to know before we get started.
Frequently Asked Questions
We’ve answered the most common questions about pricing, setup, and how Grapes works — so you can move forward with confidence.
Typical timelines depend on the tier and scope. Small sites Starter commonly go live in 4–6 weeks, Growth in 6–8 weeks, Professional in 8–10 weeks and Enterprise up to 12–16 weeks.
Grapes is modular: you pay for the base platform at a tier matched to your annual turnover (Starter → Enterprise) and then add the business-model package you need (B2C or B2B) plus any optional add-ons. Each tier defines the monthly subscription and infrastructure level, so you only pay for what you use.
Grapes is modular: you pay for the base platform at a tier matched to your annual turnover (Starter → Enterprise) and then add the business-model package you need (B2C or B2B) plus any optional add-ons. Each tier defines the monthly subscription and infrastructure level, so you only pay for what you use.
The one-time setup fee covers everything required to get your platform live. This includes discovery and planning, full data migration, platform configuration, theme customisation, payment and shipping integrations, compliance setup, team training, go-live support, and post-launch monitoring.
Built-in age checks, tax & VAT handling, secured payments and standard data-protection all payment & security flows are tested before launch.
Yes, every Grapes storefront is designed specifically for your business. We research your market, audience, and competitors so the result reflects your brand identity and is built to convert.
Yes, we are designed to integrate seamlessly with a variety of existing systems, including ERP. Our technical team will work with you to ensure a smooth integration process.
Your monthly subscription includes access to the Grapes core ecommerce platform, plus infrastructure and support based on your tier.
This includes:
- Hosting and platform infrastructure
- Ongoing platform updates and improvements
- Security and compliance features
- Access to your chosen B2C or B2B feature package
- Tier-based order, product and user capacity
- Ongoing technical support (response times vary by tier)
Higher tiers include enhanced infrastructure such as CDN, SLAs, 24/7 support, or fully managed services.
Grapes caters to a broad spectrum, from small shops to large wholesalers. The tiers correspond to turnover ranges, from businesses with £150k to wholesalers with over £20M annually.
Grapes is designed specifically for wine and drinks businesses, so the workflows reflect how your team actually operates.
Trade reps, warehouse teams, and admin users can navigate pricing, orders, stock, and customer accounts without needing technical knowledge. The interface is clean, structured, and built around real drinks-industry use cases, not generic ecommerce templates.
Training is included in your setup so your team feels confident from day one.
No, the migration is fully managed by our team.
We take on the heavy lifting. Grapes’ setup includes complete data migration and thorough implementation phases covering (products, customers, orders, integrations and QA). You’ll be involved in discovery (providing access, brand assets and decisions), and we deliver training, so your team is ready for go-live.