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We're here to help you. Get in touch with us today.

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+44 1865 922 110

How Our Process Transforms Your Business

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Step 1

Intro Call

Book a 15-minute strategy call, and we'll get to know you and your business, and figure out if we may be a good fit.

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Step 2

Discovery Meeting

This one hour discovery call enables us to learn more about your goals and what excites you about your business.

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Step 3

Solution Presentation

Once we know and understand your needs, we'll discuss the ideal solution and the next steps that will contribute towards a project plan.

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Step 3

Q&A

There are some big decisions to make, and while we expect to answer most of your questions, we also expect you to have some new ones.

  • The Wine Reserve Logo

    Following the launch of the site, our online sales have increased significantly, and our consumer engagement has improved enormously.

    Open Imagination have been very proactive in updating and improving the site's performance regularly as well as troubleshooting issues if they arise. Matt's calm and measured approach is always appreciated and his rapid response to any issue has ensured our site runs incredibly smoothly.

  • Sandhams wine merchants logo

    Open Imagination gave us a complete website redesign for our ecommerce site. The project went really well, and since the site has been deployed, we have seen a significant increase in sales. We feel like we are in safe hands with friendly advice and technical support available when we need it.

  • Dynamic Vines logo

    The support team have excellent knowledge of e-commerce systems and are always happy to discuss ways to improve the different features. We wouldn’t hesitate to recommend Open Imaginations to anyone looking to build a new E-Commerce site.

  • Large letter B metal sculpture in a room

    Our widely acclaimed website is now fully usable on mobile devices. We now have the web presence of a larger architect’s practice than our staff nos, allowing us to access really interesting new work, thanks to the team at Open Imagination.

  • University of oxford logo

    After only 3 days of on-site consultancy, we have been able to move forward rapidly and the site is nearing production. Matt has proved himself to be a skilled developer, with a passion for what he does, a keen eye for detail and a “can do” attitude; he is also a gifted & patient tutor and I would not hesitate to engage him again in future, or indeed to recommend Open Imagination to any University department, college or unit requiring timely, cost-effective and professional help with a Drupal-based project.

  • Saad Qureshi logo

    I receive regular updates on the website and on support hours spent, etc. All my queries were dealt with promptly.

  • Page & Sons logo

    We’re extremely happy as a business with the work delivered by Open Imagination. From the outset, the project felt genuinely collaborative, with a team that understood our objectives and helped us think differently about what the platform could achieve. 

Everything you need to know before we get started.

Frequently Asked Questions

At Open Imagination, we’re here to make your digital journey simple and successful. Below you’ll find answers to some of the most common questions we receive about our Drupal services, support, and project process.

Why choose Drupal for your website?

Drupal is a powerful open-source content management system known for its flexibility, security, and scalability. It’s ideal for organisations that need complex functionality, multiple user roles, or integration with external systems.

What services does Open Imagination provide?

We specialise in Drupal website design, development, and eCommerce solutions. Our team also provides UX/UI design, site migrations, integrations, performance optimisation, and training for in-house teams.

What ongoing support do we offer?

We offer tailored Drupal support and maintenance plans, including security updates, bug fixes, content changes, and new feature development. We’re available for both ad-hoc support and long-term partnerships.

Do you work with existing Drupal websites?

Yes we regularly take on existing Drupal sites for audits, upgrades, redesigns, or support. Whether you need to update to the latest version or fix legacy issues, we can help bring your site up to modern standards.

How does your project process work?

Our process begins with a discovery session to understand your goals. From there, we move into design, development, testing, and deployment. We keep communication open throughout using agile methods to ensure every stage aligns with your vision.

What services does Open Imagination provide?

We specialise in Drupal website design, development, and eCommerce solutions. Our team also provides UX/UI design, site migrations, integrations, performance optimisation, and training for in-house teams.